Having the right seats at stations is critical to the passenger experience. Durability, aesthetics and the right number of waiting chairs are some of the factors that a station must consider. At the same time, innovations in materials and design will also influence the types of seats chosen at stations.

How many seats are needed at the station? The key to this is striking a balance between seating layout, floor space and retail. The layout of the station space is usually specified by the station management based on the requirements of the leased commercial and passenger areas.

In the gate area, seat selection often depends on the level of service provided to each passenger. If a higher level of service is required, the required area per person will also increase. Most stations use waiting bays to assess car size and then predict how many passengers will choose to wait or go to a retail store before determining seating capacity.

The demand for drink holders, stool legs and other items in station waiting chairs is also increasing. Stations are also increasingly willing to purchase branded seats to a certain extent because their products are clearly more trustworthy.