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From Material Selection to After-Sales Service: How to Achieve Full Lifecycle Management of Office Chairs?

2025-12-03 14:20:19
Author: airport chair

In the process of upgrading corporate office environments, the full lifecycle management of office chairs is becoming a core issue of concern for many purchasing managers. Whether you are doing overall furniture planning for a new office building or making bulk purchases for a rapidly expanding team, every step of a high-quality ergonomic office chair—from material selection, design, and use to maintenance and after-sales service—directly affects employee comfort, corporate image, and long-term operating costs.

 

1. Scientific Material Selection: Laying the Foundation for Long-Term Use.

 

• Office Chair Frame Material Selection

 

Prefer high-strength steel frames and thickened aluminum alloys to ensure no deformation under long-term sitting pressure.

 

Pay attention to the certification of the gas spring, such as SGS and BIFMA, to determine the safety level.

 

• Office Chairs Backrest Material Selection

 

Mesh office chairs: Highly breathable, suitable for long periods of seated work.

 

High-elasticity backrests: Improve lumbar support and suitable for ergonomic office chair upgrades.

 

• Office Chair Cushion Materials

 

High-density foam vs. cold-cured foam: Determines seating comfort, lifespan, and resistance to sagging.

 

High-quality PU or highly abrasion-resistant fabrics can effectively extend the lifespan of office chairs.

 

Office Chairs


2. Precise Procurement: The Wisdom of Matching Needs with Budget

 

The procurement process requires comprehensive consideration of the company's actual situation. Different positions have different chair requirements: creative personnel may need comfortable office chairs that support flexible sitting postures, while managers may prioritize styles that reflect a professional image. Mastering bulk procurement techniques for office chairs can effectively control costs. During the office furniture bidding process, clearly defining the matching principles between workstation dimensions and chairs can avoid subsequent usage problems.

 

Procurement Recommendations:

 

• Conduct a sample survey of employee body types to determine the appropriate size range.

 

• Purchase samples for actual experience testing.

 

• Consider organizational changes and needs adjustments over the next 3-5 years.

 

• Balance initial investment with long-term maintenance costs.

 

3. Use and Maintenance: The Key Stage for Extending Lifespan

 

Popularizing guidelines for the correct adjustment of office chairs is crucial. Many employees are unaware of how to adjust their chairs to suit their individual needs, leading to reduced comfort and accelerated wear. Companies should regularly conduct short training sessions to teach employees how to use armrest height adjustment and reclining functions to alleviate work fatigue.

 

The maintenance system should include:

 

•Office Chair Cleaning and Maintenance Schedule:** Specific plans should be developed for different materials (e.g., leather chair care methods versus mesh chair cleaning techniques).

 

•Regular Safety Inspections:** Focus on checking the safety standards of the gas springs and the smoothness of the casters.

 

•Promotion of Proper Usage:** Promote proper usage practices to avoid improper use, such as standing on the chair or reclining excessively.